With SRT and PGS the support is there but ASS is missing the support in the version that the Plex client uses. The thing is that while the client has to have compatibility for playing video and audio, subtitles have to be rendered by the client. I spent some time looking into this and in short, there is no fix for this, only workarounds. The solution is to not have ASS selected when you play the media. Just go to playback settings > subs > more, and either choose none or go to and choose any srt file they provide. If you don’t run tdarr you can choose your subtitle PRIOR to hitting play on the media as to not mess up or crash your plex player. My solution here was to add a filter to tdarr to eliminate all ASS subs from my files when I run it. And yes, plex does not work well with ASS subs as you stated. Open subtitles gives you SRT subs when you do choose to download from them. Plex is reading what came embedded in your media file. There is no subtitle that is “default”, if you have “subtitles on” chosen on your settings, it will give you whatever’s subs your media came with. I don’t think plex is what’s giving you the ASS subtitles. If you're on Android, do what I do forget about the official app and use Kodi with PlexKodiConnect, Composite or the semi-maintained Offical Plex Add-on for Kodi. there is no solution other than to use a different client. Despite this, the Emby developers got it working on their Android client just a couple of months after switching from MPV to ExoPlayer and while I'm open to the idea that those guys are just wizards, my feeling it that it wouldn't be THAT hard, it's just not something Plex is interested in addressing. Unfortunately, the Plex team aren't interested in doing it themselves either and tend to just handwave the issue away when asked and blame upstream for the lack of support. The ExoPlayer developers are theoretically working on implementing better support, but as they don't want to just use an existing library like libass to handle it and it's evidently pretty low priority, don't hold your breath on it happening upstream any time soon. The offical Plex app on Android uses ExoPlayer as its playback engine and it's, unfortunately, a bit naff in a variety of ways, one of which is inability to handle complex ASS subs. The Android app has become a bit of personal bugbear for me at this point. The official Plex app on Android and, by extension, AndroidTV/GoogleTV in particular just does not and so if you're playing something on that or one of the other deficient clients, the server has to burn them in which necessitates transcoding the video. Windows, and I think the AppleTV does?), but some clients don't. Some clients support them playing direct (eg. Please go to the relevant subreddits and support forums, for example: ![]() Build help and build shares posts go in their respective megathreads No referral / affiliate links, personal voting / campaigning / funding, or selling posts Welcome to /r/Plex, a subreddit dedicated to Plex, the media server/client solution for enjoying your media! Plex Community Discord Rules 9.Latest Regular Threads: No Stupid Q&A: Tool Tuesday: Build Help: Share Your Build: Submit Troubleshooting Post Files not showing up correctly?.Latest Regular Threads: No Stupid Q&A: Tool Tuesday: Build Help: Share Your Build: Submit Troubleshooting Post Files not showing up correctly?
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